A. Error 280 indicates a faulty “disk.” If you’re trying to save to a floppy disk or a memory stick (thumb drive) this could mean that device is damaged, so try another. If you’re attempting to save data directly to a CD or DVD the issue is that FBS cannot write or save directly to an “optical drive.” You can still backup FBS data to a CD, but you’ll need to follow these steps:
1. Under Utilities Save Data, choose a destination location on your local drive (such as C:\My Documents, or even better, make a new folder called, “FBS Backup.”)
2. Through My Computer or Windows Explorer navigate to the location where you just made the backup. The file will be named with your company’s three initials and the date (for example, xxx_101110.zip).
3. Insert a writable CD or DVD in your computer.
4. Right-click on the backup file and choose Send To and then select the CD/DVD drive. The built-in Microsoft writer will then copy the backup file to the optical drive.
5. To verify that the file as been copied successfully, view the CD/DVD through Windows Explorer or My Computer.
We recommend that you leave the original backup file on your hard drive. While internal backups won't protect you from a hard drive crash, they’re readily accessible in the event one or more data files are corrupted.
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